The Telecom Expense Management (TEM) system is a SaaS based system, which manages all data relating to VoIP, Mobile, Fixed and DATA use. It’s a Audit and Forecasting tool with a very strong Business Intelligence (BI) engine managing millions of business critical records. : Module offers a wide range of capabilities from high-level dashboards and reports to deep, drill-down analyses. TEM provides actionable and predictive views into an organization's business operations and communications spend, resulting in significant operational benefits and costsavings.
Key capabilities include:
- Invoice Loading System
- Asset Database
- Invoice Processing
- Billing Audit
- Cost Allocation
- Dispute Management
- Contract Management
- Payment
- Optimization
- Budget/Forecast
- Business Intelligence
- Dashboards & Detailed Graphical Reports
- Analytics: Analytics include "what-if" analysis, forecasting, trending, and planning.
- Workflow Automation Engine
- Procurement
- Mobile Usage Profile
- Call Logging PBX
- Reporting
- Integration with Enterprise Systems
- Document Management & Scanning
- Security
Benefits
- Productivity benchmarks and compares locations, departments and individual users.
- Easy centralized communication policy implementation and enforcement.
- The results are proven dramatic savings of total telecom related expenditures coupled with an increase in employee productivity.
- Dispute management of all unrelated billed transactions not part of the telecoms inventory validation billing charges
- Mobile usage profile of reporting individual usage including adding personal calls to individual user account directory
- Software integration into HR Procurement, IT Inventory & accounting systems
- Global work flow management of global telecom estates
