• Telecom Expense Management Solution (TEM)

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The Telecom Expense Management (TEM) system is a SaaS based system, which manages all data relating to VoIP, Mobile, Fixed and DATA use. It’s a Audit and Forecasting tool with a very strong Business Intelligence (BI) engine managing millions of business critical records. :  Module offers a wide range of capabilities from high-level dashboards and reports to deep, drill-down analyses.  TEM provides actionable and predictive views into an organization's business operations and communications spend, resulting in significant operational benefits and costsavings.

Key capabilities include:

  • Invoice Loading System
  • Asset Database
  • Invoice Processing
  • Billing Audit
  • Cost Allocation
  • Dispute Management
  • Contract Management
  • Payment
  • Optimization
  • Budget/Forecast
  • Business Intelligence
  • Dashboards & Detailed Graphical Reports
  • Analytics: Analytics include "what-if" analysis, forecasting, trending, and planning. 
  • Workflow Automation Engine
  • Procurement
  • Mobile Usage Profile
  • Call Logging PBX
  • Reporting
  • Integration with Enterprise Systems
  • Document Management & Scanning
  • Security

Benefits

  • Productivity benchmarks and compares locations, departments and individual users.
  • Easy centralized communication policy implementation and enforcement.
  • The results are proven dramatic savings of total telecom related expenditures coupled with an increase in employee productivity.
  • Dispute management of all unrelated billed transactions not part of the telecoms inventory validation billing charges
  • Mobile usage profile of reporting individual usage including adding personal calls to individual user account directory
  • Software integration into HR Procurement, IT Inventory & accounting systems
  • Global work flow management of global telecom estates

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