The customer is a unified communications consultancy company helping its clients in the ever-evolving complexities of the communication industry. With converged systems and bespoke applications, the company is positioned as a leading solutions provider in tailored voice, data, fixed line and mobile infrastructure.
The Telecom Expense Management system manages all data relating to VoIP, Mobile, Fixed and Internet use. As the application is a SaaS based system this provides the ability to update and maintain the application without distributing and installing any software at the client end. The system is accessed via web browser over the Internet or an intranet this gives all users the ability to login from any location with internet access. It also provides data warehousing tools to manage millions of mission critical data.